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Morocco ~ a World Leader in Combating Terrorism

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Recently the British Foreign Office (BFO) released a ranking showing Morocco as among the safest countries worldwide. The ranking, which was updated in early November, places Morocco on the same level of safety as countries such as the United States, Norway, and Denmark

The ranking surprised many observers and raised questions about how and why Morocco, despite lacking the financial and logistical resources of its European counterparts, was in such a position.

The most succinct explanation to date has been published  published by Samir Bennis, co-founder of and editor-in-chief of Morocco World News

Facts speak for themselves

According to a recent study published by Spain’s Real Instituto Elcano, while the number of terrorist attacks in the Maghreb region increased dramatically between 2011 and 2014, Morocco remains the exception with only one terrorist attack during this period, which occurred in Marrakech in April of 2011.

Similarly, according to the Global Terrorism Database, published by the National Consortium for the Study of Terrorism and Responses to Terrorism (START) at the University of Maryland, terrorist attacks in the Maghreb region multiplied by 47 times between 2011 and 2014, increasing from 15 to 1,105. Of these attacks, only one targeted Morocco. These statistics show that the North African country was not as affected as its immediate neighbours by the spike in terrorist attacks against civilians and government institutions.

This Moroccan exception led British newspaper, The Times, to name Morocco as the “last safe haven in North Africa.” In an article published last July, the Times stated “Morocco, a tourist destination for Europeans, remained immune against the convulsions experienced by other countries in the region.”

Moreover, the British Foreign Office released a ranking where Morocco is among the safest countries worldwide. The ranking, which was updated in early November, places Morocco on the same level of safety as countries such as the United States, Norway, and Denmark. The same ranking also shows that Morocco has lower risks of terrorist attacks than France or Spain.

What makes Morocco effective in the fight against terror?

Unlike its neighbours in the Maghreb and Europe, Morocco’s strategy for fighting terror does not rely only on strengthening internal security. Morocco has effectively combined three core elements to thwart terrorist acts against its citizens.

Security apparatus that stops attacks before they happen

The first element is to reinforce its security apparatus and provide it with the necessary means that enable it to foil terrorist attacks before they occur. In light of the terrorist threat posed by Al Qaeda in the Islamic Maghreb (AQMI) in North Africa and in Sub-Sahara Africa, Morocco tightened its control over its borders with Algeria. This measure was accompanied by the reinforcement of Morocco’s military presence in its southern borders in the Sahara.


On the other hand, one of the most important measures taken by Morocco in recent years was the creation of the new security mechanism “Hadar”, which incorporates elements of the Royal Armed Forces, Royal Gendarmerie, the Police, and Auxiliary Force. By putting Moroccan security forces on high alert and making them proactive, and share information, the plan aims to protect Moroccan citizens and foreign visitors and prevent terrorists from targeting Morocco’s security and stability. This approach of multi-agency cooperation allowed Moroccan security forces to arrest a large number of terrorist cells that planned to carry out attacks against civilians and government institutions.

According to the Director of the Central Bureau of Judicial Investigation (BCIJ), Abdelhak Khiame, Moroccan intelligence services broke-up 132 terrorist cells between 2002 and March 2015. During the same period, 276 terrorist plots were foiled and 2,720 suspected terrorists were arrested. In addition, 27 terrorist cells were broken-up between 2013 and June 2015.

The vigilance of the Moroccan intelligence services is reinforced by tough measures enforced by the Interior Ministry regarding the possession of firearms. This policy applies even to police officers, who are required to report when a bullet has been used and when and why a bullet is missing.

Additionally, what distinguishes Morocco in the fight against terrorism is the fact that it does not make technology the main focus of its strategy. Morocco makes full use of the human factor and of a large network of informants and undercover agents it has throughout the territory. Moroccans are aware that one of the central pillars of Morocco’s strategy are the Muqaddamin, or municipal sheriffs, who act like the eyes and ears of the Ministry of Interior. These Muqaddamin rely on a heavy network of informants who provide them with detailed information about suspicious activities that take place in every single neighbourhood.

It is very telling that, following the Charlie Hebdo attacks last January, former French officials, such as former President Nicolas Sarkozy, former Prime Minister, Jean Pierre Raffarin, and former Interior Minister, the late Charle Pasqua, called on the Elysée to restore its strained relations with Morocco and reestablish judicial and security cooperation between the two countries.

Fighting poverty at its source

Being cognisant of the need to fight extreme poverty, social exclusion, and to provide youth in marginalised neighbourhoods with better prospects to have a brighter future and be lifted out of poverty, Morocco’s king launched the National Initiative for Human Development in 2005.

This represents the second element of Morocco’s counterterrorism strategy. According to a report released by the Word Bank in 2015, four million Moroccans have benefited from the INDH since it was launched. This program has enabled Morocco to have the world’s fourth largest social safety net. This initiative was accompanied by an unprecedented number of projects across the country whose aim is to foster job creation and create a certain balance between the different regions of the kingdom.

Additionally, the Moroccan government engaged in a policy of heavy public investments in infrastructure and the social sector with the ultimate goal of fighting poverty. According to a study published on the Carnegie Middle East Center in 2010, Morocco succeeded to lift 1.7 million people out of poverty during the period 2000-2010. The same study shows that poverty rates in the country decreased by more than 40 per cent during the same period.

In a statement to Maghreb Arab Press in October 2014, World Bank country director in the Maghreb, Simon Gray, said that Morocco succeeded in reducing extreme poverty from 2 per cent in 2011 to 0.28 percent in 2011, and relative poverty from 15.3 to 6.2 per cent.

Control over the religious sector and promotion of the true values of Islam

Perhaps what helps explain why Morocco has been, to some extent, immune from terrorist attacks is the third element of its approach. Following the terrorist attacks that hit Casablanca on May 16, 2003, Moroccan authorities proceeded to arrest and imprison many people suspected of being directly or indirectly linked to the attacks.

This tough security measure was accompanied with a “soft power” approach, which may prove useful over the long run. Following the attack, the Moroccan government realised that one of the important steps in the fight against terrorism was to regain control of its mosques.

What happened in Casablanca in May 2003 was a wake-up call for Moroccan authorities, who realised that hundreds of mosques across the country operated independent of government supervision. During the 1980s and 1990s, practices and lectures that contrasted with Morocco’s brand of Islam permeated scores of mosques, especially in remote areas and poor neighbourhoods.

The Casablanca attacks were in part the result of the extremist ideology preached in those mosques. As a result, the government decided to control and monitor mosques all over the kingdom in a way that left no room for radical groups to exploit the places of worship to spread their propaganda.


Ever since, every new mosque, built by the state or a philanthropist, falls under the control of the Ministry of Islamic Affairs, which has the exclusive prerogative to appoint imams and the staff who run them.

This measure was coupled with the determination to promote Morocco’s practice of Islam and counter the radical views on Islam spread by some satellite channels based in the Gulf. The most important measure taken in this regard was the decision made by the Moroccan King to launch Mohammed VI TV channel and Mohammed VI radio station in October 2004.

The goal behind the creation of the TV and the radio station was to ensure the spiritual security of Moroccans, provide them with a better understanding of the precepts and the noble values of Islam, highlight Morocco’s religious tradition based on moderation, tolerance, and balance, while combatting the temptations of extremism.

According to the different rankings released by the Centre Interprofessionnel de mesure d’audience Radio (CIRAD), Mohammed VI radio stations is the most listened to station in Morocco.

Additionally, Morocco proceeded to rehabilitate a number of key figures who were accused of playing an ideological role in the Casablanca bombings. In this regard, King Mohammed VI decided to pardon scores of Islamists imprisoned in connection with the attacks. The most prominent of these are former jihadists Hassan El Kettani, Omar El Haddouchi, and Mohammed Fizazi, who were sentenced to 30 years. The three of them benefited from a royal pardon in 2011.

In a highly symbolical move that proved the rehabilitation of these former jihadists and the success of the Moroccan approach, Fizazi led a Friday prayer in a Tangier mosque in the presence of King Mohammed VI on March 28, 2014. Furthermore, a number of former jihadists were even integrated last May in the Social and Democratic Movement (Mouvement Democratique et Social), led by Abdessamad Archane.

King Mohammed VI greets Mohamed Fizazi at the Tarik Ibn Ziad Mosque

On the other hand, Morocco launched a large-scale program to turn mosques into venues of teaching the Moroccan brand of Islam, which is based on Maliki jurisprudence. This strategy was accompanied by the launch in June 2014 of a religious support program, which aims to train imams across Morocco and countries facing the threat of violent extremism. The goal of this program is also to teach future imams and preachers the values of an open and tolerant Islam as it has always been practiced in Morocco, and protect the sanctity of Islam against the deviant ideology advocated by extremist groups.

“Their task is to help and guide imams in mosques to preserve the fundamentals of Islam in Morocco, based on the Malikite rite, contrary to takfirism, which is constantly invading the minds of our young people,” Islamic Affairs Minister Ahmed Toufiq said at the opening of the program.

This strategy not only helped Morocco in its quest to fight extremism, but also increased its religious and spiritual influence on the African continent. As part of this strategy, King Mohammed VI established the Mohammed VI Institute for the Training of Imams in March 2015 and the Mohammed VI Foundation for African ‘Ulemas’ in June 2015.

In addition, King Mohammed VI promulgated a new decree last summer to revive the role of al-Qarawiyyin in Fez, the oldest educational institution in the world, in promoting the tolerant and noble values of Islam.

It is still too early to determine whether this approach has borne fruit. However, the interest it has created in Africa and Europe shows that Morocco’s experience training imams is regarded as a possible counterweight to the jihadist and takfirist ideology. Since this program was launched in 2014, several European and African countries such as Mali, Senegal, Nigeria, Guinea, Kenya, Libya, Tunisia, Spain, France, and Belgium have requested Rabat’s help in instructing their imams.

It is true that all the factors cited above did not help prevent the fact that Moroccans represent one of the largest group of foreign fighters in the ranks of ISIS with over 1,500 people. However, it can be argued that this number could have been higher if Morocco did not adopt its multifaceted approach aimed at warding off the terrorist threat.

The holistic approach Morocco has adopted since 2003 to combat violent extremism should stand as an example to follow by any African, Arab, or European country that faces the threat of terrorism. No matter how sophisticated of technology it uses to curb this scourge, it will prove its limits if it does not seek to counterweight the message spread by terrorist organisations and address the social and economic root causes that propel young people into their hands. The French experience should push world leaders to rethink their counterterrorism strategies and recognise that there are lessons to be learned from the Moroccan experience.


The article was first published by Morocco World News and is republished on The View From 
Fez with permission.

You can follow Samir on Twitter @Samir Bennis

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Air Arabia - New Service Between Fez and Toulouse

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This spring the  low cost airline, Air Arabia Morocco, will launch a new route between Fez and Toulouse


The service is scheduled to commence on March 29th, 2016.  The Moroccan subsidiary of the airline based in Sharjah will offer two flights each week between Fez-Saïss and the airport of Toulouse-Blagnac. The flights will be flown by 168 seat Airbus A320s. Departures are scheduled Tuesday and Saturday leaving Fez at 1.30pm to arrive at 4.40 pm. Return flights depart from France at 11.35 and arrive at 12:40. Air Arabia Morocco will have no competition on this route.

Air Arabia already serves Toulouse from Casablanca (opposite Royal Air Morocco), while in Fez they will offer a route to Montpellier-Méditerranée (Monday, Wednesday and Friday in spring 2016).

The new link is "the result of a clear demand from our customers, be it a business traveler or economy," says Adel Ali, CEO of Air Arabia group. "Launching this line, we pursue a qualitative and competitive development that meets the needs of our passengers in Morocco and France." Besides the two lines of Air Arabia Morocco, Toulouse is connected to Marrakech by the RAM, EasyJet and Jetairfly, and Agadir with EasyJet and Jetairfly.

Air Arabia Morocco had already announced a Marrakech - Pau service which will be launched on April 1st 2016. Its summer flight program will also include frequency improvements to Lyon, Montpellier and Brussels, and the link between Marrakech and Frankfurt opened in late October. In total, it will offer 28 destinations from Casablanca, Fez, Marrakech, Nador and Tangier, served with its fleet of four A320s.


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Boost in Brazilian Tourist Numbers in Morocco

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By the end of 20125 Morocco will have welcomed 27,000 Brazilian tourists. According to the head of a Moroccan National Tourist Office (ONMT) delegation, Abdellatif Achachi, the figure should reach 100,000 by 2019

"Morocco welcomed nearly 22,000 Brazilian tourists in 2014 and expects that figure to reach 27,000 tourists in late 2015 and increasing to 100,000 tourists by 2019," Abdellatif Achachi said during the delegations participation in the Moroccan week that ended on Sunday in Sao Paulo.  Back in 2013 there was an 80% jump in Brazilian tourists visiting the Kingdom.

Abdellatif Achachi

The Moroccan Week was held at the heart of the prestigious "National Conjunto" and was judged to have been a great success with Achachi noted that the ONMT achieved his goal of making Morocco known to the highest number of Brazilians.

"We have achieved our goal of showing Moroccan culture to some 600,000 Brazilians who visited during the week," he said, noting that the number of Brazilian tourists who visited Morocco saw a 5% increase in August.

As to the strategy for the year 2016, Achachi noted that the ONMT is on track in terms of promotion of Morocco as a destination to Brazilian Tours Operators, stressing the need to launch a specific communication campaign at the request of the Brazilian market for cultural tourism product.

Under the theme "Morocco: the awakening of the senses", week included traditional Moroccan music, a Moroccan photography exhibition by Brazilian photographer Thais Ghussn , the Moroccan week which was attended by the Ambassador of Morocco in Brazil, Larbi Moukhariq, ended with a parade of traditional costumes by designer Jihan Archtal.

According to the news website Air Journal, Royal Air Maroc (RAM), in addition to its Sao Paulo service, will launch a service to Rio de Janeiro from May 2, 2016, operated by Boeing 767-300ER aircraft seating 10 passengers in business class and 235 in economy.

Passengers who wish to travel to Rio de Janeiro can choose from three flights a week on Monday, Wednesday and Friday. Return flights to Casablanca are scheduled on Tuesday, Wednesday and Thursday.

The new service to Rio de Janeiro will begin before the Summer Olympics' to be held in Brazil

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Moroccans Celebrating Christmas? - Opinion

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In the West the  celebration of Christmas has become mired in confusion and commercialism and that "spirit of Christmas" has reached Morocco. While many are embracing some aspects, for other Moroccans the festival is an anathema  

Christmas time for a young Moroccan in Fez

"We don't need Christmas in Morocco," one Moroccan Riad owner told The View from Fez, 'In fact a lot of my guests say they are coming to Morocco to escape what they call the "Christmas madness". One European woman said that there were Christmas commercials on TV way back in the beginning of November!"

Ask many tourists arriving in Morocco at the moment and they will tell you that they wanted to get away from the commercial hype and secular "celebrations" of Christmas. In England, USA, Australia and in many European countries, the Christmas season gets under way weeks before the actual date and its biggest impact is on the national economies and personal credit cards.

For devout Christians, Christmas can be observed in simple ways, but each year it becomes more and more secular and divorced from its roots. Sadly, it is this style of Christmas that has arrived in Morocco. And, it will be no surprise that Christmas is embraced far more strongly by the younger generations. At the same time many young Moroccans are forgetting elements of their own culture.


At Christmas, Americans and British people express their love to their soul-mates, while we Moroccans underestimate the value of love in our human relations - Omar Bihmidine
In many respects Morocco is following the same path as the early Americans version of the festival  F.W. Woolworth the supermarket king quickly saw the commercial possibilities in importing Christmas ornaments from Germany where, he reported, they were “made by the very poorest class.”

Tinsel, toys, candleholders, candles, candies, garlands and wooden ornaments found ready markets. Louis Prang, a German immigrant and the inventor of a chromolithography process, presided over a workforce of hundreds of young women in Massachusetts who hand-coloured Christmas cards - elegant new greetings intended to be sent cheaply to family and friends everywhere. Department stores, novel emporia that tantalised Americans with goods in every size and quality, became cathedrals of commerce, important suppliers of the gifts necessary to take home for family and friends.

Tinsel, toys, candleholders, candles, candies, garlands on sale in Morocco

By the late 19th century, Christmas ruled over two intertwined domains: the private and public. The lights, sounds and sentiment that symbolised and celebrated home and family had moved outward into public streets and stores. There are now street decorations in some parts of Morocco.

A Marrakech mall
The media has always loved Christmas with its countless business opportunities. When Godey’s Lady’s Book, the most widely read magazine in the nation at the time, published an image of a family gathered around a small tree set atop a table, the idea of a Christmas tree soared in popularity. Woodsmen started heading into the forests each December to cut evergreens to sell on street corners.

Since the celebration focuses on the secular aspects of Jesus (PBUH), some conservative Muslims frown upon the act of celebrating Christmas, arguing that is a sort of “bid3a”, a fad that has not been taught by Prophet Mohamed (PBUH).

Most modern Moroccans do not have this attitude. Yet opinions vary widely. Some say that Christmas is an occasion for them to greet their Christian friends. Others see it as a way of showing tolerance, while others are less than impressed with the commercialisation and also reject it on cultural and religious grounds, saying that Christmas does not represent Moroccan Islamic culture and celebrating it is synonymous with blindly adopting others’ lifestyles and cultural aspects.

Writing for Morocco World Newsa couple of years ago, Omar Bihmidine, an English teacher from Sidi Ifni, made an interesting observation. "Moroccans wonder why they do not celebrate this well-deserved holiday, given that it builds more friendship and consolidates ties. One of the much-cherished characteristics of Christmas is that people celebrating it exchanging wishes, gifts, and keepsakes. In response to conservative Muslims, some Moroccans explain that romance which Moroccan culture nowadays lacks is a seminal feature of Christmas. At Christmas, Americans and British people express their love to their soul-mates, while we Moroccans underestimate the value of love in our human relations." 


A number of Muslim scholars decree that Muslims must not go astray by imitating Christians with regard to their celebrations. Hence, many Moroccans do not celebrate it, particularly because of the secular nature of the celebration and its allusion to the Nativity of Jesus. Some other Moroccans, the intelligentsia in particular, believe that as long as Americans wish Moroccans Happy Eid or Ramadan, it is incumbent to give our own sincere greetings and wish them “Merry Christmas” in return.

In Islam, Muslims are supposedly not allowed to wish “Merry Christmas.” But, some Moroccan Muslims believe that as a way of evincing our understanding of others’ cultures, there is no harm in sharing with Americans or the British their happiness. What is totally disapproved among Moroccans is blind emulation by today’s Moroccan youth who celebrate Christmas without having the slightest idea of what it is about. It is also a pity that some Moroccan youth are more enthusiastic about Western celebrations than about their own.

In fact, Moroccans are still divided over celebrating Christmas. Frowning upon the adoption of others’ lifestyles while forgetting one’s own is their common denominator. At this point, I believe that Moroccans have properly extended their arms to others’ culture, especially as most Christians will not say no to uttering and reciprocating with a “Merry Christmas”. Moroccan Muslims, instead of offering you a gift, think it would simply suffice to wish you all a “Happy Christmas.”



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Dar Zerhoune Donkey Project ~ Education Day

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Last Sunday the formidable Rose Button - the woman behind the Dar Zerhoune Donkey Project - experienced "a surge of delight, pride and awe and knowing that I had been part of a day that changed lives. I now know there is never a greater feeling than the gift of learning to people who are keen, and do not normally have the opportunity." Rose reports from Moulay Idriss

A month ago a donkey owner brought a donkey to my door and needed help. The donkey had a deep cut on its neck and they had used traditional methods to stop the bleeding. We called the American Fondouk for the next steps of wound care and each day I would treat the donkey on the street to clean the wound and allow it to heal successfully. It was during these sessions that I realised the benefit of teaching the donkey owners wound care and taking care of their donkeys and so the Dar Zerhoune Donkey Project Educational Day was planned.

Thanks to generous donations we were able to bring 15 of our donkey owners, including children, from the town of Moulay Idriss, to Fes, to spend the day learning, observing and experiencing the work at the American Fondouk, a working hospital providing free veterinary care for the hard working donkeys, mules, and horses of Morocco. The American Fondouk believe that treating working animals offers a significant contribution towards safeguarding the livelihoods of the poorest and most vulnerable members of the community, both in the towns and in the countryside. And offering education in horse care and nutrition is also critical to improving the welfare not only of these animals but also the welfare of the owners and their families who depend on them.


The Dar Zerhoune Donkey Project started in July this year with the original intention of providing veterinary care once a month to take care of the donkey’s of Moulay Idriss, a country town 25km from Meknes and 5km from the roman ruins of Volubilis, that relies on donkeys for all activities each day. The project has captured the attention of guests, friends and family of Dar Zerhoune and from whose donations we are able to host our educational day. The donkey owners have taken ownership of the project, and donkey care, even bringing donkeys to the door of Dar Zerhoune for after care. This is what triggered the idea of an educational day – to give the owners a chance to learn about the best donkey care and share this with each other. Often they use traditional methods of using faraan (bakery )ash on cuts and oil on wounds when this can easily be replaced with cost effective use of salty water and honey.

At the American Fondouk the owners had demonstrations of feeding, wound care, foot-care and general donkey maintenance. Along with demonstration the use of the diagnostic machines, like the Xray.


The best words to describe the day are from the attendees themselves.

Youseff aged 8 ‘I learnt how to clean the wound and know now to clean with salt water and if it is a big wound you can put honey on it’.

Donkey man Safi Ali ‘I enjoyed meeting everyone at the fondouk, thank you for organising it. He learned about how to mix the food for the animals and how to tie the animals from the head and not the legs.’

Another donkey man:  ‘I want to say thank you (to the fondouk) for the reception and the way you are taking care of the animals and the first time I have seen how they treat wounds, and all the machines used for diagnostics’.

Aziz – ‘I now knows what to do if something happens to my donkey. I also learned to always put water with the food instead of just once a day’.

Reda aged 12 – ‘I learnt that I shouldn’t tie a donkey from its leg and should treat them with love and not hit them.'

Dr Hicham El Koutbi ‘I was surprised that Rose insisted on bringing the donkey owners to the American Fondouk and surprised that the owners were so very interested.’

Dr Gigi Kay, the director of the American Fondouk said ‘ it was lovely to see so many owners learning how to improve and being so keen to learn so much more about how to care for their animals’. And her goal is to provide an excellent standard of clinical care to the donkeys, mules, and horses of vulnerable owners. At the same time she aims to provide a facility for young veterinarians and students to engage in a busy equine hospital so that they in turn can go on to provide excellence in clinical care for many years to come.’

Plan-it Fez generously sponsored the transportation for the day and commented ‘Delighted to have sponsored an educational Donkey Day bringing the donkey owners from Moulay Idriss to meet the vets at the American Fondouk donkey, mule and horse hospital in Fez. Enabling learning is a privilege and a joy’


Thank you to all our guests, friends and family of Dar Zerhoune who kindly donated to support our project. Please see http://www.darzerhoune.com/donkeys for more information and contact Rose on info@darzerhoune.com if you would like to donate to the project and support the donkeys of Moulay Idriss.

Text & photos: Rose Button

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The Ouarzazate to Marrakesh Tunnel - A Tunnel Too Far?

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The notion of a road tunnel linking Marrakech to Ouarzazate is a pipe dream that refuses to go away. There is no doubt a better connection from Marrakech could boost tourism and the film industry in Ouarzazate. A tunnel would also be free from the annual problems of snow and ice. But, there is also no doubt that Morocco would need a miracle budget in order to afford it

The concept of the tunnel is not new. One of the early attempts by the French in the 1940s was at the southern end of the Zate valley (under the Tizi n'Tainant) but the protectorate was coming to an end, so the tunnel was abandoned after only one km or so. Another early attempt in the 1950s was driven by the needs of a mining consortium to construct a telepherique (cable car) in the Zate Valley.

The Zate valley seems the logical route but the plans, such as they are, involve building a tunnel at the end of the Ourika valley, starting from Setti Fatma. As the Ourika valley is quite narrow any expressway would have a massive impact on the scenic beauty.

Early discussion was for a railway tunnel. The idea was to transport manganese for the mining industry. One exploration had even begun but stopped after few hundred meters. A study was developed during the era of independence in 1974,  and updated with a technical and financial investigation, initiated by the Department of Ouarzazate in 1996. Again, nothing eventuated.

It was not until 10 years later, in 2006, that the Ouarzazate provincial council decided to revive the project. But by 2012 the project was shelved for lack of funds. That was the same year that a bus crash on the Tichka pass resulted in forty-two deaths and resurrection of the tunnel debate. Again this went nowhere due to lack of resources. One estimate puts the probable cost of 10 k of tunnel at 1 billion per kilometre.

If it ever goes ahead there are two alternatives, a twin bore tunnel, or a single bore tunnel carrying two-way traffic. Hardly a good recommendation given Morocco's accident rate.

However, the other option is to improve the famous road across the Tichka pass. Not only is it one of the world's great road trips, rising to almost 2,300 metres above sea level, it is the highest pass in Morocco.

The Ministry of Infrastructure, Transport and Logistics has adopted a budget of about 1 billion dirhams for the rehabilitation of Highway 9 which includes 186 km connecting Ouarzazate and Marrakech.

The redevelopment work began last summer over a 13 km  section with an investment of 200 million dirhams.



The View From Fez travelled the pass last week and reports that a significant amount of roadwork is underway. In some places this is more than doubling the road width and making overtaking possible. It is a small step in the right direction.


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Royal Air Maroc Launches Cheap Winter Flights

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Royal Air Maroc (RAM) is launching a unique promotion with unusually large discounts for flights to and from several European cities

This winter  flights to Venice, Turin, Brussels, Marseille, Montpellier, London and Madrid, will cost from only 1100 DH (102 Euro, 111USD, 153 AUD)  for a round trip, taxes included.

From within any of these European cities, customers can purchase plane tickets to Rabat from just 90 Euros (£ 99 from London).

All these flights are operated by B.737-800 aircraft.

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Street Portraiture - Free Lecture in Fez

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Click image to enlarge



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Storytellers Donate to Fez Medina Children's Library

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Yesterday a group of storytellers from around the world converged in Fez. After a tour of the Fez Medina, the group gathered for a Medina Children's Library fundraiser at Riad Zany, hosted by The View From Fez.


Following the afternoon at Riad Zany they held a storytelling session at The Ruined Garden, with a wonderful (and plentiful) menu of fine food.

The View From Fez and the Medina Children's Library would like to thank Christina Ammon and her storytellers for their generous donation and wonderful stories.

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Moroccan Photo of the Day - Dyers' Souk

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Today's photograph was taken by renowned Australian satirist, Bryan Dawe. He was given a sneak preview of the nearly completed renovations of the famous Dyers' Souk in Fez


The Fez Dyers' Souk had was in desperate need of saving and thankfully, not only does the work look good, but the notorious pollution problems with the waste water, have been fixed. Hopefully, it will be open and working again within a matter of a couple of months.


This is Bryan Dawes third trip to Fez where he is spending a month as a guest of The View From Fez. Read more about Bryan HERE

You can see more in our series - Photo of the Day

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12th Zagora Film Festival Opens This Week

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The twelfth edition of the Trans-Saharan Film Festival at Zagora opens on December 17th and runs to the 20th under the theme: Film and Tolerance


Again this year the festival will hold an international competition for feature films, with entries from Morocco, Tunisia, Bahrain, Holland, Canada, Egypt, Iran, Iraq, the United Arab Emirates.

Featured films will have a common link with subjects related to desert culture; water, nomadism oasis lifestyle, customs and manners, Kasbahs and climate change.

Egyptian actor Abdelaziz Makhyoun has been chosen to chair the competition jury. Makhyoun is known for Beggars and Proud Ones (1991), Alexandria... Why? (1979) and Hadduta misrija (1982).

Abdelaziz Makhoyoun

Besides the competition section, the festival devotes a lot of energy into promoting training for young people in the region, with workshops led by experts on acting, audiovisual reportage,  documentary making and a master class provided by the Moroccan writer Mohamed Ariouès, focusing on writing film scripts.

The Association for the Trans-Sahara Zagora movie hopes to promote the image of Zagora as a city with high cultural and human values and a place of innovation, openness, dialogue and tolerance.

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Happy New Year 2016

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Wishing all our readers an inspiring, happy and peaceful 2016



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International Artists Gather in Fez

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From January 7 - 9, artists from as far afield as Germany, the Netherlands, USA, UK and Spain, as well as Morocco, will be sharing their work and ideas at the International Artist's Gathering in Fez 

As well as a showing of artists' work, there will be a panel discussion on Fine Art Photography, Art in Sufism, and Contemporary Art. Organised by photographer Omar Chennafi the two day symposium will take place at the ALIF Riad. All are welcome. For further details, see www.fezgathering.com




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Are Free Internet Calls Being Blocked In Morocco?

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Have Whatsapp, Viber and Skype been partially blocked in Morocco? At a time of the year when thousands of people are phoning their relatives around the world many in Morocco have found VoIP applications blocked. The users accuse telecom operators, Morocco Telecom, Meditel and Inwi

Free calls via the Internet are now a standard way of communicating with applications such as Facetime, Whatsapp, Viber and Skype. However, the proliferation of smartphones and free calls has had a significant impact on telecom revenue from traditional calls. It becomes cheaper for the user to use such services "VoIP" than traditional calls.

For several days over the holiday season many internet users were surprised at not being able to use their free applications.


According to Telquel magazine, this is not the first time that operators have been accused of illegally blocking access to these free services. In August 2014, the Ecofin agency reported blockage by Morocco Telecom, of multiple applications: "For two weeks, subscribers of Morocco Telecom complained of not being able to access the VoIP application Viber. Nothing works, either with a 3G or ADSL connection." In 2012, there was also a period of time when Viber and Skype applications were blocked for several days.

Tested by Telquel.ma, the three operators had blocked access to these applications. With Meditel, Morocco Telecom or  Inwi Telquel found it impossible to make a call using Whatsapp. Calls via a wifi connection only worked partially.

The blocking may have only been temporary as when The View from Fez made a Viber call between Morocco and Australia there was no problem. However, other reports say that 3G and 4G users are now blocked from all VoIP calls and that those using Wifi connections will also be totally blocked in the next couple of months.

When Telquel called Morocco Telecom, Inwi and Meditel, none of the operators wished to answer their questions.

Whatever the reasons, the move is at odds with accepted practice and will result in justifiable anger at the telcos.

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Morocco 2016 - One of the Safest Countries to Visit

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While tourism in Morocco is going through the post holiday quiet season, the outlook for 2016 is good with Abderrafie Zouiten, Morocco’s General Manager of National Tourism (ONMT), being in an optimistic mood. Zouiten said in a meeting on Wednesday that “Morocco wants to attract 1.5 million tourists in the next two years” which will require an additional MAD 400 million over and above the cost of 2020 strategic vision.

This plan focuses on tourists from Germany and the United States. Morocco’s plan is to forge new partnerships with airlines and open 57 aerial routes.


Zouiten explained that the tourism office now primarily uses digital media to provide information regarding Morocco’s geographical distribution of tourism, enhance Morocco’s reputation for tourism, and to announce the administrative procedures needed for foreign tourists to come to Morocco. “These steps which will be available next month, will enable 80 percent of tourists to use the Internet for planning and booking their trips,’’ he added.

In addition, Morocco has now established a track record for safety that is the envy of many alternative destinations. Karla Dieseldorff, writing for Morocco World News, points out that Morocco earned another recognition as a safe country as it has been excluded from a list of “potentially unstable areas for 2016”.

According to “Preventive Priorities Survey: 2016”, an annual study on conflict prevention published in December by the Council on Foreign Relations (CFR), an American think tank, Morocco is not expected to become a conflict zone in 2016.

The council, which specialises on U.S. foreign policy, tracks areas around the world where conflict could break out or intensify and have an impact on U.S. interests, according to the CFR’s Global Conflict Tracker website.

The survey lists conflict zones in three levels. Those that could have a “critical impact”, a “significant impact” or a “limited impact” to the United States.

The CFR’s 2016 survey anticipates a “critical impact” that could trigger American military involvement or pose a threat to its resources among the following conflicts: Taliban in Afghanistan, War in Syria, Disputes in China Sea, North Korea, and the War Against ISIS in Iraq.

Conflict zone of “significant impact” on key countries to the U.S. in 2016 could be: India-Pakistan, Lebanon, Ukraine, Yemen, Libya, Israel-Palestine, Kurdish Insurgency, Islamist Militancy in Egypt, Boko Haram in Nigeria, and Organised Crime in Mexico.

Conflicts with a “limited impact” to the U.S. but with severe humanitarian consequences could be: Violence in Mali, Central African Republic, Congo, Myanmar, War in South Sudan, Nagorno-Karabakh, Uighur in China, as well as Islamist militancy in Russia and Al-Shabab in Somalia.

Morocco’s intelligence security services, the DGNS, DGST, Royal Gendarmerie, FAR, Auxiliary Forces and the country’s local police force, have been working incessantly to protect the safety of its citizens and tourists.

Spared from the 2016 list of potential conflict zones, Morocco had an excellent safety record in 2015.

Last July, according to British newspaper, The Times, Morocco stood out as a “safe haven” in North Africa, “immune” from terrorist attacks.

In November, Morocco ranked high among the list of “safest countries in the world”, alongside European and North American nations, and the only safe country in the MENA region, according to the British Foreign Office (FCO) classification of 2015.

Days later, a note released by the French Ministry of Foreign Affairs said that Morocco is the safest country in North Africa, adding that its political and security situation allows the organisation of professional and individuals trips of tourists.

In December, International SOS, the world’s leading medical and travel security services Company, and Control Risks published a Travel Risk Map 2016, displaying each country’s medical risk and travel security risk rating.

According to the report, Morocco ranked as a low travel-security-risk destination with medium medical risk. It was the only country listed under low security risk index in North Africa.

Days later, a U.S security report issued by the Overseas Security Advisory Council (OSAC) revealed that Morocco is, in general, a safe country for tourists to visit.

Morocco 2015 Crime and Safety Report stressed that “crime does not pose a significant threat to Americans in Morocco.”

The report revealed that “no area within Morocco is considered off-limits,” advising American tourists to keep “normal precautions,” and move freely in Morocco as they wish.

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Photo Essay - Road Trip to Morocco's South

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Professor Catharine Lumby, guest contributor to The View From Fez, embarked on a trip around Morocco and discovered there was much more to the country than the persistent clichés 


Morocco. As a friend of mine said in an ironic Facebook post: ‘Give my love to the Beat poets’. That, of course, is the clichéd image of the country for Westerners. Tangier for the lit lovers. Casablanca for those who’ve only watched one classic movie. And desert. Lots of it.


That is not the Morocco I briefly discovered – and fell in love with. I had the privilege of seeing the country through the eyes of one of my oldest friends. Suzanna and I went to high school together and it was extraordinary to have the opportunity to stay with her, her husband Sandy and their young son in their beautiful riad in Fez.

Even more amazing was the trip Suzanna took my mother Judy and myself on over the Atlas mountains. A road trip that very few tourists bother to – or dare to – take. My Lonely Planet guide was full of warnings about ‘dangerous roads’.

They didn’t stop Suzanna. She drove us up and down hairy mountain passes and we got to see unimaginable vistas. I’m still struggling to describe the radical beauty and the diversity of the topography.

Professor Catharine Lumby (right) with Suzanna Clarke

The real Morocco can’t be found in the three major cities. It’s there in the cracks – the twists and turns of small towns and souks. In the amazing kasbahs set into precipitous mountain sides. In the quotidian smiles and greetings and roadside meals of a journey through the country. When you leave the major towns and take a real road trip, Morocco opens itself up to you. It has a warm and large heart, as I discovered. I will be returning.

Professor Judy Lumby

In the meantime, if you go, please think about taking a road trip across country. Fez to Marrakesh changed my life. Get advice on finding a good driver – you cant have Suzanna (she’s mine). But do it. You won't see the real Morocco any other way.

Professor Catharine Lumby is Director of the Journalism and Media Research at the University of New South Wales. She travelled Morocco with her mother, Professor Judy Lumby, A.M. and writer and photographer Suzanna Clarke, who is Features editor for The View From Fez.


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Fez - Way ahead in Waste Collection

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The daily collection of household waste is something many cities can only dream of, but in Fez it is a reality, with between 700 and 1,000 tons collected each day. And waste collection is going to improve even further

Visitors to Fez often remark on the cleanliness of the Fez Medina  and compare it to many Western cities where garbage collection only occurs once a week. Ozone, the waste collection service in Fez, employs 1,160 people and has an annual budget of 138 million dirhams.

Mayor Driss Azami Idrissi and the CEO of Ozone, Aziz El Badraoui,  have announced the implementation of an action plan including the improvement of the quality of cleaning and garbage collection in the six districts of the city.

The plan includes the eradication of galvanised bins as well as the introduction of paper trays in schools. The company is expected to address waste and uncleanliness in targeted strategic sectors, giving priority to disadvantaged and overcrowded neighbourhoods, the main shopping streets and the most frequented tourists sites.

In addition there is to be a clamp down on littering and in cases where the cleanliness rules are not followed, Mr. Azami, called for implementation of "polluter pays" to penalise producers of waste or rubble.

The mayor has signalled that he wants Fez to have proper street numbering, better parking lots and proper organisation of street vendors.

The Director General of Ozone, Aziz El Badraoui, vowed to spare no effort to improve their services, including night collections in the main districts of the city. He pointed out that the city of Fez already has a controlled landfill site, which was not only a first at national level but at the African level. The modern solid waste management process, he said, enabled the preservation of the environment of the region. The landfill, located in the town of Ain Beida processes some 900 tons of solid waste per day of which nearly 700 tons is household waste.


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Free Film Evenings in Fez

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The French Institute in Fez continues its programme of free movies with a superb film - The Tree - from director Julie Bertuccelli


In Australia, Dawn and Peter live happily with their children in the shadow of their giant fig tree. When Peter dies suddenly, everyone reacts in its own way. Simone believes that his father is now living in the tree and Dawn initiates its secret ...


The Tree (2010), co-produced between Australia and France, was filmed in the small town of Boonah in Queensland, Australia and follows the lives of Dawn (Charlotte Gainsbourg) and her four children after the unexpected death of her husband Peter (Aden Young). The film is an adaptation of the debut novel Our Father Who Art in The Tree by Australian writer and performer Judy Pascoe. The film closed the Cannes Film Festival on 23 May 2010 following the Awards Ceremony and received a seven-minute standing ovation. Though it leans rather heavily on its central metaphor, The Tree is a moving and ultimately hopeful meditation on grief with shades of magical realism.


An interesting background fact is that the tree used in the film is the Teviotville Tree, located in the small town of Teviotville in the state of Queensland. It has a 34 m spread, 20 m height and 2.31 m diameter at 1 m above ground, which is the narrowest point. The tree has low branches which have not been pruned off, and when they are laden with fruit they reach the ground. It is estimated that it was planted in 1880

FILM TIMES
Wednesday, January 13, 19h, Cinema Boujloud
Thursday, January 14, 19h, Complexe Culturel Al Houria
Free entry


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Anger Grows Over Free Internet Call Blocking

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The move to block Whatsapp, Skype and Viber services in Morocco has evoked an angry reaction from users both in Morocco and around the world. If the National Agency of Telecommunications Regulation (ANRT) or the telecoms thought that they would get away with it without a fight, they badly misjudged the issue. It is widely believed that the decision will have a negative impact on Moroccan society and business



In many areas Morocco has embraced smart technology and alternative energy production. Yet in the field of telecommunication, the blocking of VoIP services is a retrograde step which will impact on Morocco's international image and competitiveness. Here are some of the reasons.

VoIP is an essential part of many businesses

VoIP, or Voice over Internet Protocol, is a method for taking analog audio signals and turning them into digital data that can be transmitted over the Internet. Basically, using VoIP allows you to make calls using software on your computer, or hardware connecting your phone to the internet, to make calls over the internet (to the phone numbers you would usually call) at an extremely reduced cost to that you would have otherwise paid, or in some cases, for free.

Because of the bandwidth efficiency and low costs that VoIP technology can provide, businesses are migrating from traditional copper-wire telephone systems to VoIP systems to reduce their monthly phone costs. A early as 2008, 80% of all new Private Branch Exchange (PBX) lines installed internationally were VoIP.

VoIP solutions aimed at businesses have evolved into unified communications services that treat all communications—phone calls, faxes, voice mail, e-mail, Web conferences, and more—as discrete units that can all be delivered via any means and to any handset, including cellphones. Two kinds of competitors are competing in this space: one set is focused on VoIP for medium to large enterprises, while another is targeting the small-to-medium business (SMB) market.

VoIP allows both voice and data communications to be run over a single network, which can significantly reduce infrastructure costs. Using VoIP is smart business and a country such as Morocco should be embracing this and future technologies, not attempting to force people back to the past.

Users have already purchased bandwidth

Users have been quick to point out that having purchased bandwidth from a provider (Meditel, Maroc Telecom or Inwi) they should be free to use that bandwidth as they please. The "so-called" free calls have in fact been paid for.

The social impacts

VoIP calls on Viber, Whatsapp and Skype are essential for the poorer members of society, who can not afford fixed-line rentals. A huge number of Moroccans use VoIP for staying in touch with relatives both in Morocco and overseas.

Clearer audio communications for people who are hard of hearing is now possible with VoIP services. Two thirds of the frequencies in which the human ear is most sensitive, and 80 percent of the frequencies in which speech occurs, are beyond the capabilities of the public switched telephone networks. VoIP improves video communications for people whose primary mode off communication is sign language.

For sign language VoIP is essential

VoIP services are now regularly used by medical and veterinary professionals for assisting in diagnosis and treatment of patients in remote areas. In such cases VoIP services can mean the difference between life and death.

Another driving force toward VoIP adoption for healthcare organisations is the need for a way to process the hundreds of patient calls received each day. By utilising VoIP and contact centre services, hospitals and doctors offices can process multiple calls at the same time and sort them on a priority basis. VoIP also is now being used to aid communication between doctors and patients by linking them to translators.

The use of Skype for doctors is critical

Education

The use of Skype in education is now recognised universally. In Morocco is it a common teaching resource, particularly in language centres, where it is employed to give students interaction with teachers and native speakers of the languages being taught.

There are now thousands of university courses where on line tutoring and oral examinations use Skype.

Skype in the classroom
Security

The USA takes security seriously and now depends on VoIP in a number of key areas:

The U.S. Commerce Department switched to VoIP for a better emergency broadcast system. Commerce Department VoIP phones allow officials to deliver targeted warnings in an emergency by department — a reverse 9-1-1. And because they are also able to deliver the warnings in text and with flashing lights, even deaf users can be warned.

The US Department of Defence is using VoIP in Iraq and Afghanistan to move communication onto their own more secure networks and for rapid deployment to be more nimble and mobile in times of war. DoD has more than 130 VoIP networks worldwide and is considering a transition agency-wide. The Defence Information Systems Agency’s (DISA) move to VoIP allows them to migrate voice traffic from a network managed by a private company to a private network under total Defence Department control.

The US military has rolled out a VoIP network for the Iraqi police that uses a satellite-based network. This is the only fully functioning Iraqi national command and control network. The VoIP phones and VSAT network were the fastest way to get a network up and running after the toppling of Saddam Hussein by Coalition forces. This VoIP/VSAT network is expected to be used by Iraqi security personnel in various jobs. It enabled calls to be encrypted for secure communications.

The Environmental Protection Agency is using VoIP for its Disaster Recovery Centre. In an emergency, VoIP lets you relocate phones on the fly. EPA chose VoIP as a cost-efficient disaster recovery system. They needed voice and data at a remote Disaster Recovery Centre. They found that deploying VoIP in a normally unmanned building was more cost effective — because implementing a separate voice and data network was expensive and would rarely be used — but it also allowed users to relocate phones on any data network.




The Government in Herndon, VA is using a VoIP system that enables them to broadcast the face of a missing child on all phones.

The Navy has implemented VoIP on all of its active aircraft carriers. VoIP is also supporting a new US Naval Network Operations Centre.

For Arizona’s state agencies, moving from antiquated phone systems to a converged voice over IP network wasn’t merely a good idea, it was the law. They did it to save taxpayer money, of course. But along the way, the state discovered that a converged network not only increases efficiency, it can also boost security. With the old system, fire or police departments who responded to a 911 call, had no way to pinpoint the office from which the call was made. Now their VoIP system automatically identifies the extension, room number and floor, and then notifies capitol security personnel via cell phone or pager

The blame game 

For their part the telcos are now shifting the blame and anger away from themselves by claiming the decision to block VoIP calls was the fault of the ANRT. In a statement on January the 6th the CEO of Morocco Telecom, Abdeslam Ahizoune, ducked the issue and apportioned blame to the ANRT, saying that it was the ANRT which is causing the blockage, and not operators.

The National Agency of Telecommunications Regulation (ANRT) has finally reacted by publishing a statement on January the 7th. The controller invokes the "shortfall" in revenue of operators to explain the recent unexplained blocking service based on VoIP. How one arrives at a "shortfall" given the telecom providers profits is not explained.

For the ANRT, these applications "do not fulfil all the requirements to be in compliance with current regulations," thus justifying that "their suspension is part of the compliance of operators with their obligations obligations under the licenses they hold."

What can the ANRT and Telcos learn from this fiasco?

The ANRT needs to have a serious look at the future of communications, rather than try and remain locked into old technology. The benefits for Moroccan society, the government, business and the telecommunications industry are obvious. Morocco, which is so forward thinking on issues of alternative energy, needs to come to terms with the use of VoIP over any network from any location.

And until the ANRT and the telcos come up with their own free VoIP service, they should step back and revoke all limitations on what are now essential providers of VoIP - Skype, Whatsapp and Viber.


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2016 ~ The Year of the Moroccan Babouche!

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If the fashion pundits are to be believed, 2016 will be the year of the babouche. Yes, the famous Moroccan slipper is making another comeback (the last time was in the 17th century)

Traditional men's babouche - cheap and comfortable

But if the image in your head is of the traditional yellow or white slippers, then think again.

Fashion firms say that the backless flat is the must-have shoe, cool and insouciant. Gucci introduced them last season, as a chic fur-lined leather loafer, and the trend has continued with Wang, Victoria Beckham, Opening Ceremony and Narciso Rodriguez jumping on the babouche bandwagon and offeringup their own twist on the style for their pre-fall collections.


The Céline version should set you back about £500 and will no doubt sell out, leaving the less well-off fashionistas searching for a cheaper, “more authentic” pair.  And the good news? You can buy the real thing in Fez for around £8. So, with a cheap flight to Fez, a weekend in a classy riad and your babouche - you are way ahead of the game!

Hot fashion item - Women's babouche on sale in Fez

Even The Times in London has taken note of the babouche trend, albeit with a satirical piece...

Oi! Aladdin! Don’t you know panto season’s over, mate?  I beg your pardon? Are you talking to me? 
To you and your funny pointy shoes, yeah. Off to catch a ride on a magic carpet, are you? Honestly, the indignities I suffer in the name of aesthetics. These are not “funny, pointy shoes”, they are predicted to be the “shoe of 2016” by people who know a lot more about this sort of thing than you do.
I know an Aladdin shoe when I see one.
Then perhaps you’ll also know that this style of footwear is called a “babouche”? And that it originated in Morocco, thereby making your laboured Aladdin joke both geographically and politically incorrect.

You what?  The babouche has been crafted by Moroccan artisans and worn by Bedouins for more than a thousand years. They became trendy in Paris during the 17th century and were resurrected in that very same city last year by the Céline designer and fashion oracle Phoebe Philo. Victoria Beckham’s done a pair too — it’s just a matter of minutes before they end up in Topshop.
Babouche fashion - at a price

And the name babouche? The word comes from the Persian papusبابوش composed of pa (foot) and pus (cover). In France, from the XVI century when they were very popular, the name appears as papouch or babuc.

And, if you think it is only the babouche that is in fashion, take time to check out Dolce & Gabbana's Luxury hijab collection.

Muslim chic - he hijab - now a fashion hit.


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